Shipping policy

Crafting By Cara – Shipping Policy

Effective Date: June 7, 2026

Thank you for shopping with Crafting By Cara. We are committed to creating and delivering quality handmade and custom products. Please review our shipping policy below.

Processing Time

  • Most custom and handmade orders require 3–14 business days for production before shipping.
  • Processing times may vary depending on order size, product type, customization requirements, and current order volume.
  • Business days do not include weekends or holidays.
  • Rush orders may be available for an additional fee.

Shipping Methods

Orders are shipped using available shipping carriers based on package size, weight, destination, and the shipping service selected.”

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation and tracking information, when available.

Please allow carriers time to update tracking information after receiving your package.

Delivery Estimates

Estimated delivery times begin after your order has been completed and shipped.

Delivery estimates are not guaranteed and may be affected by:

  • Weather conditions
  • Carrier delays
  • Holidays
  • Natural disasters
  • High shipping volumes
  • Other circumstances beyond our control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Crafting By Cara is not responsible for:

  • Incorrect addresses
  • Undeliverable packages due to customer error
  • Returned packages resulting from inaccurate shipping information

Additional shipping fees may apply if a package must be reshipped.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery delays and tracking updates are outside of Crafting By Cara’s control.

If your package is delayed, lost in transit, or marked as delivered but cannot be located, please contact the shipping carrier and Crafting By Cara as soon as possible. We will assist with available tracking information and, when applicable, help with the carrier claim process.

Crafting By Cara is not responsible for packages lost or stolen after the carrier confirms successful delivery to the address provided by the customer.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the shipping box and packaging

Claims submitted after 48 hours may not be eligible for review.

Local Pickup 

Customers selecting local pickup will be notified when their order is ready.

Orders must be picked up within the timeframe provided in the pickup notification.

 

Contact Information

For shipping questions or concerns, please contact:

Crafting By Cara
Email: craftingbycara@gmail.com
Facebook: Crafting By Cara
Instagram: craftingbycara

Thank you for supporting Crafting By Cara! We appreciate your business and look forward to creating something special for you. 💜✨🎨📦